Shipping and Charges
Products on www.ekadesignstudio.com are designer made, hand crafted and specially handpicked for you from various parts of India. Due to the intricate and unique nature of the ethnic products available on our website, we take great pains in ensuring that we deliver only the best quality products.
DELIVERY:
www.ekadesignstudio.com delivers globally and assures the use of the best possible transport/courier agencies to deliver your product/s.
SHIPPING CHARGES:
Shipping charges of products on www.ekadesignstudio.com will be mentioned at the time of check out. The said shipping charges are volumetric in nature and differ from product to product.
VAT & IMPORT DUTIES:
The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. www.ekadesignstudio.com does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.
Please Note: These charges are ungovernable and they differ from country to country according to the local rules & regulations.
SHIPMENT TIME:
Any product that you order on www.ekadesignstudio.com, which is not MTO (made to order), will be delivered within 15-20 business days. In case of MTO, our team will get in touch with you to provide you the specific details.
Domestic: Delivery in 15-20 business days.
International: Delivery in 20-25 business days.
NOTE:
These days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customization and other factors attached to your order. The order dispatch time and shipping time varies from product to product.
SHIPMENT TRACKING:
Once the order has been handed to the courier agency, www.ekadesignstudio.com will email you the tracking code, along with the website link on which you can monitor and check the status of your order.
NOTE:
The tracking code may take up to 24 business hours to be activated on the tracking website.
SHIPPING ADDRESS:
www.ekadesignstudio.com does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
www.ekadesignstudio.com will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.
